Support at Home Program
Government funded support
at home program (SAHP)
The Support at Home Program is a new national aged care system, designed to make it easier for older Australians to stay safe, comfortable, and independent at home. It combines a wide range of services, equipment, and home modifications into one simple system that is tailored to your unique needs. At Infinity Home Care, our team is here to guide you through the changes, explain how the new program works, and help.
Whether you're new to home care, waiting for funding, or considering changing providers, you don't have to navigate the process alone. Our experienced team can assist with everything from understanding your eligibility and budget to completing the onboarding process and coordinating a smooth transition to Infinity Home Care. We're here to make accessing quality home care as simple and stress free as possible, so you can focus on living independently with confidence. y.ou get the most from your funding.
Program Key Features
Eight Levels Of Support
ranging from low everyday support to high clinical needs.
Quarterly Budgets
instead of annual budgets, giving you quicker adjustments if your needs change.
Dedicated Funding
For equipment and home modifications, separate from your care budget.
Reduced Rollover
of unspent funds to ensure
funding is used effectively.
Short-term funding
options for restorative and
end-of-life care.
Pricing caps
to ensure fair and transparent pricing across all providers.
10% Care Management fee
which supports ongoing care planning, check-ins, and guidance.
We support independence and everyday living.
Domestic
Washing, cleaning, meal preperation
Transport
Shopping, Appointments, Social Functions
Personal Care
Showering, Dressing,
Grooming etc
Home & Garden
Maintenance, Spring Cleaning
Odd Jobs
Home Safety
Shower rails, hazzard removal, non-slip surfaces
Nursing
Dementia care, clinical care
and palliative care
Post Hospital Care
Helping you transition safely
to and from hospital.
Allied Health Professionals
Physiotherapy, Occupational Therapy, Speech Therapy, Counsellor
Assisted Technology & Home
Modifications (AT HM)
Support at Home includes a dedicated pool of funding for essential equipment and modifications to keep you safe and independent.
Eligibility
-
Available to all participants based on assessed needs.
How It Works
-
You must use any unspent Support at Home funds first.
-
Funding amounts:
- Assistive Technology: Up to $15,000, with flexibility to go higher if needed.
- Home Modifications: Up to $15,000, no flexible limit. -
Includes OT assessments and wrap around support.
This helps you access important safety equipment without needing to save up over time.
Short-Term Care
Pathways
These pathways provide extra support during times of greater need.
Restorative Care
-
Helps you regain strength and independence after illness, injury, or hospital stays.
-
Provides targeted allied health support.
-
Available for up to 12 weeks, with a 4-week extension if required.
End-of-Life Care
-
Supports people with a life expectancy of around three months or less.
-
Helps you remain at home for as long as possible.
-
Offers up to $25,000 in additional funding and services for up to 16 weeks.
Annual Package Classifications
There are eight different support levels, with funding from around $11,000 to $78,000 per year. Note: Your level is determined by an assessment from the Aged Care Assessment Team (ACAT) using the new Integrated Assessment Tool.
Level 1 Package
(Annually)
$10,732.04 AUD
(Maximum subsidy available)
Level 2 Package
(Annually)
$16,035.64 AUD
(Maximum subsidy available)
Level 3 Package
(Annually)
$21,966.70 AUD
(Maximum subsidy available)
Level 4 Package
(Annually)
$26, 696.28 AUD
(Maximum subsidy available)
Level 5 Package
(Annually)
$39,697.61 AUD
(Maximum subsidy available)
Level 6 Package
(Annually)
$48,113.74 AUD
(Maximum subsidy available)
Level 7 Package
(Annually)
$58,147.50 AUD
(Maximum subsidy available)
Level 8 Package
(Annually)
$78,106.04 AUD
(Maximum subsidy available)
Participant Contributions
Depending on your income and the type of service, you may be asked to contribute a portion of the cost. All contributions count toward a $130,000 lifetime cap, which also applies if you move into residential care.
Contribution Rates
Participant Type
Full Pensioner
Part Pensioner/CSHC Holder
Self-Funded / Non-CSHC
Clinical
0%
0%
0%
Independence
5%
5-50%
50%
Everyday Living
17.5%
17.5-80%
80%
Capped Care Management
Care Management is an important part of your package and ensures you receive the right support at the right time. Your 10% Care Management fee includes:
-
Developing and reviewing your personalised care plan
-
Regular check-ins to monitor your wellbeing
-
Advice, education, and support for you and your family
-
Clinical oversight and help adjusting your services as your needs change
This ensures you always have expert guidance throughout your care journey.
Unspent Funds
If You Already Have a Home Care Package:
-
All your unspent funds will transfer across to the new program.
-
You can still use these funds for extra services, equipment, or home modifications.
Under Support at Home:
-
Each quarter you can carry over up to $1,000 or 10% of your quarterly budget, whichever is higher.
-
This cap applies only to funds accumulated after joining Support at Home.
-
Existing Home Care Package unspent funds are not affected.
Government Funded
Support at Home Packages
If you're receiving funding through the Australian Government's Support at Home Program, your services will be charged in accordance with our published fee schedule.
Care Services
Weekdays (7am - 7pm)
$69.57 per 30 minutes
$121.00 per hour
Weekends (7am - 7pm)
Saturday: $80 per 30 mins | $139 per hour
Sunday: $92 per 30 mins | $145.20 per hour
Public Holidays
$105.80 per 30 minutes
$163.35 per hour
Domestic Services
Weekdays (7am - 7pm)
$95.00 per hour
Weekends (7am - 7pm)
Saturday: $109.25 per hour
Sunday: $114.00 per hour
Public Holidays
$128.25 per hour
Nursing Services
Weekdays (7am - 7pm)
$186.00 per hour
Note: Nursing Services not scheduled over weekends or public holidays.
Private bookings can be arranged.
Care Management Fee: $150 AUD per hour
Co-Contribution Fee: Assessed by Centrelink for full & part Pensioners & self-funded retirees. This is to be paid by the client when an invoice is issued.
Private Home Care
Packages
If you are privately funding your home care services, your services will be charged in accordance with our current private fee schedule. Our team will provide you with a clear outline of all applicable fees before services commence, ensuring complete transparency and no unexpected costs.
Care Services
Weekdays (7am - 7pm)
$46.60 per 30 minutes
$82.80 per hour
Weekends (7am - 7pm)
Saturday: $53.85 per 30 mins | $97.30 per hour
Sunday: $62.10 per 30 mins | $118 per hour
Public Holidays (7am - 7pm)
$82.80 per 30 minutes
$138.70 per hour
Spring Cleaning
Weekdays Only
Contact the office for a quote
Talk to us about how our cleaners can support you with those heavier cleaning tasks.
Nursing Services
Weekdays Only
$136.65 per hour
Note: Nursing Services not scheduled over weekends or public holidays.
Private bookings can be arranged.
Setup / Admin Fees
Contact us for any enquiries
$300
Once only charge. Charged on first invoice to cover costs of: Initial Assessment Visit, Safety Assessment, preparation of documents, set up of billing and scheduling services.
